🖥️ What Is Managed IT Support?
Managed IT Support means we act as your outsourced IT department — proactively managing your computers, network, and data before problems happen.
Instead of waiting for your system to crash, we:
Monitor your network 24/7
Patch security holes
Update software automatically
Back up your files daily
✅ Think of us as your IT team on retainer — without the full-time cost.
✅ Ideal for businesses with 1–50 employees.
💡 Why Your Business Needs Managed IT
Small & Medium businesses often rely on outdated systems, part-time help, or “the tech-savvy nephew.” But when your tech fails, you lose time, money, and trust.
With Quicknex IT, you get:
We optimize performance and fix issues remotely
We secure your network and back up your files daily
We respond fast — usually in under 1 hour
We handle everything so you can focus on clients
🛠️ How It Works: Our 4-Step Process
We make managed IT simple, reliable, and stress-free.
IT Assessment
We review your systems and create a plan — at no cost.
Secure & Set Up
We install antivirus, backups, and monitoring tools.
24/7 Monitoring
We watch your network and fix issues remotely.
Ongoing Support
Need help? Just call or message — we respond fast.
Why Choose Quicknex IT ?
We handle every aspect of your IT — proactively and professionally — so your systems stay secure, fast, and always available.
🛠️ Proactive Monitoring & Maintenance
We watch your network 24/7 so you don’t have to.
24/7 system monitoring (servers, workstations, network)
Automatic updates & patch management
Performance optimization alerts
Monthly health reports
🔐 Cybersecurity & Threat Protection
Keep hackers, ransomware, and phishing attacks at bay.
Advanced firewall & endpoint protection
Email security (spam, phishing, malware filtering)
Multi-Factor Authentication (MFA) setup
Employee cybersecurity training
Regular vulnerability scans
💾 Cloud Backup & Disaster Recovery
Never lose a file — even after a cyberattack or hardware failure.
Automated daily backups (files, servers, Microsoft 365, Google Workspace)
Immutable backups to block ransomware encryption
Fast recovery
Quarterly recovery drills with full reporting
☁️ Cloud Services (Azure, AWS, Google Cloud)
Move your business to the cloud — securely and efficiently.
Migrate email, files, and apps to Microsoft 365 or Google Workspace
Host applications on Azure, AWS, or GCP
Hybrid cloud integration
Ongoing cloud management & cost optimization
🖨️ Helpdesk & Onsite Support
Real humans. Fast response. No scripts.
Remote or onsite troubleshooting
Password resets, software installs, printer setup
New employee onboarding
End-user training & support
📊 Network Management & Optimization
Keep your Wi-Fi, routers, and switches running smoothly.
Enterprise-grade Wi-Fi installation & optimization
VLAN setup for security & performance
Guest network configuration
Bandwidth management for video calls & file transfers
🔄 Patch & Update Management
Outdated software is a major security risk.
Automatic OS and software updates
Testing before deployment
Scheduled maintenance windows
Zero disruption policy
❓ Frequently Asked Questions
Do I need a long-term contract?
No. We offer flexible, month-to-month plans with no lock-in.
Can you support remote teams?
Yes! We help hybrid and fully remote businesses stay secure and connected.
What if I need help after hours?
We offer 24/7 monitoring and emergency support for critical issues.
How is this different from break-fix IT?
Break-fix waits for problems. We prevent them — saving you time, money, and stress.